At Therapy with Jessie, I am committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who I am

This website is operated by Jessie Flynn, an integrative psychotherapist providing therapy for children, young people and adults.

If you have any questions about this Privacy Policy or how your information is handled, please contact me using the details provided on the Contact page.

Information I collect

Information you provide

If you contact me through this website, I may collect information such as:

  • Your name

  • Your email address

  • Your telephone number

  • The information you choose to include in your enquiry

I use this information solely to respond to your enquiry and, where appropriate, discuss arranging therapy sessions.

Website analytics

When you visit this website, certain technical information is collected automatically to help me understand how the website is being used. This may include:

  • Your browser type

  • Device information

  • Your IP address

  • The pages you visit

  • How you navigate the website

  • Referring websites

  • Timestamps

  • Clicks and scrolling activity

This information is collected through Squarespace's analytics tools and is used to help improve the website and the services I provide.

How your information is used

I use your personal information to:

  • Respond to enquiries

  • Communicate with you regarding potential therapy sessions

  • Improve the performance and usability of this website

  • Comply with legal and professional obligations where applicable

I will never sell your personal information to third parties.

Lawful basis for processing

The lawful basis for processing your personal information is generally:

  • Legitimate interests – to respond to your enquiries and manage my practice.

  • Consent – where you have chosen to contact me or have agreed to optional cookies.

Third-party services

This website is hosted by Squarespace, which processes certain information on my behalf in order to provide website hosting and analytics.

If you choose to contact me, your enquiry may also be processed using secure email services in order for me to respond.

If you later become a therapy client, your personal information will be handled in accordance with my separate Client Privacy Notice, which will be provided before therapy begins.

Data security

I take appropriate steps to protect the personal information collected through this website and use secure systems to help safeguard your data.

How long I keep your information

If you contact me but do not become a client, I will only retain your enquiry for as long as reasonably necessary for administrative purposes, unless I am required to keep it longer by law.

If you become a client, information relating to your therapy will be managed in accordance with my Client Privacy Notice.

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request erasure of your information in certain circumstances

  • Request restriction of processing

  • Object to certain types of processing

  • Lodge a complaint with the Information Commissioner's Office (ICO)

Further information about your rights is available from the Information Commissioner's Office at www.ico.org.uk.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.